Terms and Conditions


We will be delighted to accept any order; we do not have a minimum order amount to enable you to order from us. BrillBird Nail Products Western Canada reserves the right to refuse or cancel any order at any time and that decision is final.


Every effort will be made to maintain a stable supply and pricing policy subject to market conditions and variations. All prices are correct at the time of going to print, however BrillBird Nail Products Western Canada reserves the right to alter prices without notice, explanation or notification. Our current and up to date prices can be found on our website. Prices and delivery charges are exclusive of VAT.


BrillBird Nail Products Western Canada reserves the right to alter details and specifications without notice, explanation or notification. We reserve the right to substitute similar quality items based upon availability to complete your order. The goods are supplied according to the descriptions and specifications supplied by the manufacturer. BrillBird Nail Products Western Canada, its employees and agents are not authorized to make any representations concerning the goods unless strictly confirmed by BrillBird Nail Products Western Canada in writing. In agreeing to these terms you acknowledge that you do not rely on any such representation to complete your purchase with us. We make no recommendations as to the suitability of the products for any particular purpose.


Live rates are provided by Purolator and Canada Post at checkout.


We will endeavour to despatch goods to you by the estimated delivery date, however we will not accept liability to deliver within the stated time or day where circumstances are caused beyond our control, such as delays by delivery Companies or manufacturer’s lead times.

The customer is responsible to check the number of packages delivered corresponds with the number stated on the delivery note. If any discrepancy occurs or, evident damage to the packaging, you must note this on the “Proof of Delivery” or refuse delivery of goods. It is the responsibility of the customer to check and count all parcels/goods before signing any accompanying delivery note. Errors cannot be corrected afterwards.


Claims for missing or damaged goods will not be accepted unless the company is advised within 48 hours of receipt of goods. BrillBird Nail Products Western Canada will not consider any claims made outside of the stated notification period.


When goods have been ordered in error or are not as expected BrillBird Nail Products Western Canada may agree to their return. This request must be made to BrillBird Nail Products Western Canada within 7 days of receipt of goods. The returning of goods to us will be entirely your responsibility. We will not be held responsible for missing parcels that you are returning to us. Returned goods will only be accepted where a returns authorization number has been given. This must be quoted on all accompanying documentation. The following goods only are eligible for return:

1) Goods that are non-perishable or non-sterile

2) Goods that have not been given free or as part of an offer

3) Goods that are unworn, unused and sent back to us in original packaging

4) Goods received that have been substituted for original items ordered


BrillBird Nail Products Western Canada reserves the right to apply a handling charge when an order is cancelled. In respect of special non-standard items such as specialized equipment, orders cannot be cancelled; payment must be paid in full. Cancellation after dispatch cannot be accepted.


All items are guaranteed according to manufacturer’s warranty. All glass items are excluded from the guarantee.


BrillBird Nail Products Western Canada total liability for any claim however arising shall not exceed the price of the goods supplied. BrillBird Nail Products Western Canada will not be liable for any consequential loss for anything, however arising. Your statutory rights are not affected.


All rights to ownership and possession of goods supplied by BrillBird Nail Products Western Canada shall remain and belong to BrillBird Nail Products Western Canada until payment in full for goods is received and cheques received are cleared. The customer agrees to keep the goods identifiable as the property of BrillBird Nail Products Western Canada and keep them stored in a merchandisable condition. The customer as agent of BrillBird Nail Products Western Canada will hold the goods until full payment has been made.


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